Our Process: Define Requirements
The first step is an analysis of your requirements (AKA Needs Analysis) to define the scope of the project (and if learning is actually the best solution).
To do this we conduct an initial, high level, Q&A session.
Example Initial Needs Analysis
(With example answers)
Q1a What are your, or your client’s, organisational goals? (The purpose)
A Staff competence: Knowledge of concepts and principles for decision making
A Sell more products and services
Q1b Why is this wanted or needed? (The problem)
A New regulations
A A new product launch that sales team need upskilling
Q2a Who are the target audiences?
A External clients / Internal teams
A Executives / Managers / Workers
Q2b What is their level of knowledge or skill in this area?
A Elementary / Intermediate /Advanced
A Foundation / Level 3
Q3a What are the performance aims?
Where do the learners need to be? Where are the learners now?
A Final position
A Present position
Q3b What specifically do the learners need to be able to do at the end of this course /module?
The learning outcomes (The solution)
A At the end of this course / module learners will be able to … (See learning outcomes spread sheet)
Q4 How is the success of this learning to be determined?
A Assessments / Feedback / Performance reviews
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