Linking Learning to Performance.
Effectively track your learners’ interactions with xAPI (Tin Can).
Optimize learning for maximum business and learner benefit.
Using xAPI to measure against the Kirkpatrick Model of Learning Evaluation
Once the learning has taken place the learners’ progress needs to evaluate and the effectiveness of the learning reviewed. The standard approach is using the Kirkpatrick model of learning evaluation, which provides four levels, to which ROI has been added as a fifth level.
Level 1: Satisfaction: This measures participants’ perspective. Often by the use of ‘happy sheets’ at the end of the learning. These can be implemented and measured using xAPIs or Google forms.
Level 2: Learning: This measures whether the learning objectives have been met, or not, and to what degree. Usually by means of assessments and problem based scenarios. These can be implemented and measured using xAPIs or SCORM.
Level 3: Behaviour: This measures if the learning is being applied back in the work place. Either via monitoring, mentoring, spaced repetition, retrieval practice, or performance support. These can be measured using xAPIs.
Level 4: Business impact: This measures the business improvement, improvements to efficiency, reaching sales targets, etc.. These can be measured using xAPIs.
Level 5: ROI: This measures the return on investment. The business benefits compared to the investment. These can be measured using xAPIs.